Client Support Specialist

Phyton - A Seacole Company   Plymouth, MN   Full-time     Social Service
Posted on August 31, 2023

Client Support Specialist

Job Summary:Join our team as a Client Support Specialist, responsible for delivering exceptional customer experiences and operational excellence. You'll provide administrative support to sales managers, ensuring customer satisfaction and fostering lasting relationships. Collaborate with various departments, coordinate events, and contribute to a positive work environment.

Key Responsibilities:

  • Engage customers professionally, addressing inquiries, order status, and tracking.
  • Monitor sales orders, resolve issues, and coordinate special shipments.
  • Process invoices, credits, returns, and maintain accurate records.
  • Assist Sales Team with pricing, quotes, reports, and distributor relationships.
  • Coordinate trade shows, meetings, and maintain state registrations.
  • Support a positive work environment through communication and teamwork.

Qualifications:

  • Bachelor’s degree in business or related field preferred.
  • 5+ years' experience in Sales Coordination or Administration, agriculture industry preferred.
  • Strong communication, customer service, and problem-solving skills.
  • Self-motivated, proactive, and adaptable to changing priorities.
  • Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook).
  • Skilled in data entry, record maintenance, and working with ERP/CRM systems.

Join us to elevate customer experiences and contribute to a dynamic team environment. Apply your skills and passion for excellence today.

Wages Starting at $22+/hour with Benefits!

Benefits include:

  • 401(k) + matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance