Business Unit Manager
KeyTronic is a team-based, supportive environment where everyone is able to feel encouraged and supported. We provide opportunities for growth through certifications, on-the-job training, and career advancement. Our team and employees are proud of our product diversity and team environment. We are an international company where you will do something different every day in our fast-paced work environment, but we are always finding ways to create something new and be innovative.
We encourage you to apply for this position if you enjoy being challenged, working in a dynamic work setting, and being a part of a team that creates products that drive our world, while providing an innovative workplace with deep camaraderie, compelling product diversity, and resources to build your career.
KeyTronic provides competitive salaries and benefits including: Medical, Dental, Vision, Life Insurance, Short and Long Term Disability, Vacation, Holidays, Tuition Reimbursement, and 401K. We also have a company provided wellness program because we care about the wellbeing of our employees inside and outside of the workplace. We organize volunteer opportunities, company activities, and all-employee meetings to show we value our employees and the community around us!
JOB SUMMARY: The Business Unit Manager is the leader of the work cell and is accountable for the operational and financial performance of that work cell. Develops and implements programs, projects or processes for an assigned customer account(s) (Business Unit). Develops and sponsors tactics to achieve strategic objectives across functional groups or within a business group through customer interaction. Influences strategic direction and develops tactical plans and completes complex assignments with minimal supervision or review, including contract negotiation and amendment. Provides comprehensive solutions to complex problems. End results are evaluated for achieving goals and objectives. Extensive contact with internal and external customers is required to obtain, clarify or provide facts and information.
ESSENTIAL FUNCTIONS (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Other duties may be assigned.
- Demonstrates an entrepreneurial spirit and drive.
- Full responsibility for a customer/site Profit & Loss (P&L) statement (generally across multi-sites or multi-customer assignments).
- Establishes and manages current customer relationships, striving to capitalize on organic revenue growth opportunities.
- Negotiates contract terms and/or amends established contract terms with customers.
Exhibits demonstrated sales/revenue growth success with past and current customer base. - Exhibits demonstrated successful relationship-building skills with high-level audiences at more strategic and senior levels within the organization.
- Responsible for the Request for Proposal (RFP) process for assigned customer accounts.
- May support RFP processes for others.
- Pricing (i.e. materials and value-add).
- Manages the performance, developments, and rewards for direct reports. Indirectly manages work of others through workcell business model.
- Full responsibility for continuous improvement of customer relationship performance metrics and customer satisfaction.
- Assumes leadership role in site-level strategic planning meetings.
- Manages and drives the Quarterly Business Review (QBR) process with assigned customer account.
- May perform other duties and responsibilities as assigned.
MINIMUM QUALIFICATIONS
- Bachelor's degree in engineering or business (MBA preferred), and knowledge of cost accounting, materials procurement (a plus), and proficiency in managing to timelines.
Must also have nine plus years experience in cross-functional project management (in two or more organizations) including four plus years in program management; or equivalent combination of education and experience. - Ability to read, analyze, and interpret common scientific and technical publications and reports.
- Ability to clearly communicate and document communications both verbally and in written form.
- Ability to effectively present information and respond to questions from small groups of managers, engineers, clients and customers.
- Applied engineering mathematics, statistics, and business and economic analysis.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
PREFERRED QUALIFICATIONS
- Intermediate to advanced ability to operate a computer and in utilizing Microsoft Word, Excel, and Project for managing reports.
- Must possess a critical understanding of the business practice from the sales process through production.
PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand and sit. The employee is occasionally required to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, distance vision, and the ability to adjust focus.While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually quiet.
The statements on this job description are intended to describe the general nature and level of work being performed by incumbents. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required by all incumbents, and all job descriptions are subject to change to accommodate business necessity. In support of Keytronic's goals some incumbents may perform other duties as assigned. In addition, all Keytronic employees are expected to:
- Promote teamwork and cooperative effort
- Help train and give guidance to other Keytronic employees
- Maintain a clean, safe, and unobstructed work area
- Provide customers with the highest quality of products and service
- Understand and apply appropriate quality improvement processes
Keytronic is an EOE/M/W/VET/Disabilities employer.