Sales Support Coordinator

Jamison Door Company   Hagerstown, MD   Full-time     Sales
Posted on November 17, 2022

Jamison Door Company is currently seeking qualified applicants for the position of Sales Support Coordinator.

SUMMARY: The Sales Support Coordinator is responsible for assisting customers, field representatives and co-workers.

 DUTIES AND RESPONSIBILITIES:

  • Answers and replies via phone, fax and email daily to meet requirements from both customer and district offices.
  • Researches and quotes all door order inquiries.
  • Reviews all information and obtains missing information to release order into production.
  • Enters order into PowerCerv.
  • Sets up new customer files and updates information as needed.
  • Assists customers and employees.
  • Maintains customer records.
  • Assists in development and updates of current price structure.
  • Works with Accounting, Engineering and the Shop.
  • Acts as back-up for field offices during travel time or vacation.
  • Works as a team player to ensure that the department runs smoothly.
  • Performs other related duties as assigned by management.

 SUPERVISORY RESPONSIBILITIES:

  • This job has no supervisory responsibilities.

 QUALIFICATIONS:

  • High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.
  • Computer skills required:
    • Logia Software; Microsoft Office Suite
  • Other skills required:
    • At least 5 years of experience in customer service.
    • Technically competent, quick study, and excellent people skills.

 PHYSICAL DEMANDS AND WORK ENVIRONMENT:

  • Occasionally required to stand
  • Occasionally required to walk
  • Frequently required to sit
  • Frequently required to utilize hand and finger dexterity
  • Occasionally required to bend, stoop, kneel
  • Frequently required to talk or hear
  • Occasionally work near moving mechanical parts
  • While performing the duties of this job, the noise level in the work environment is usually quiet).
  • The employee must occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities required by this job include: close vision; distance vision; color vision; peripheral vision; depth perception and ability to adjust focus.

If qualified, please click APPLY NOW to send resume today!

Jamison Door Company is an equal opportunity employer.